Privacy Policy
Who we are
TrailBlaze Africa (“we,” “us,” or “our”) operates the website trailblazeafrica.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.
Information We Collect
We collect personal information that you voluntarily provide to us, including:
Name and email address when you fill out our contact form, subscribe to our newsletter, join our CRM waitlist, or book a consultation through Calendly.
Phone number when you contact us directly or submit it through our forms.
Business information such as company name, role, and industry when you engage with our services or complete our surveys.
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and time spent on the site. This is collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect to respond to your inquiries and provide customer support, deliver the services you have requested, send newsletters and marketing communications (only if you have opted in), process consultation bookings through Calendly, improve our website and user experience, analyse website traffic and usage patterns, and comply with legal obligations.
We will never sell your personal information to third parties.
Third-Party Services
We use the following third-party services that may process your data:
Mailchimp for email newsletters and waitlist management. Their privacy policy is available at mailchimp.com/legal/privacy.
Calendly for booking consultations. Their privacy policy is available at calendly.com/privacy.
Google Analytics for website traffic analysis. Their privacy policy is available at policies.google.com/privacy.
3CX for live chat support on our website.
Wordfence for website security, which may log IP addresses for threat detection.
WP Super Cache and Smush for website performance optimization.
Cookies
Our website uses cookies to ensure the website functions properly, remember your preferences, analyse how visitors use our site, and improve your browsing experience.
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy. Contact form submissions and email subscriptions are retained until you request removal. Website analytics data is retained in anonymized form.
Your Rights
You have the right to access the personal data we hold about you, request correction of any inaccurate information, request deletion of your personal data, withdraw consent for marketing communications at any time, and request a copy of your data in a portable format.
To exercise any of these rights, contact us at hello@trailblazeafrica.com.
Data Security
We implement appropriate security measures to protect your personal information, including SSL encryption on our website, secure hosting, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Governing Law
This Privacy Policy is governed by the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Regulation (NDPR).
Contact Us
If you have any questions about this Privacy Policy, contact us at:
TrailBlaze Africa 36, Alhaji Kudirat Adenekan Street, Isolo, Lagos Email: hello@trailblazeafrica.com Phone: +2348033251660